Mat Pilates

Cancellation Policy

Terms & Conditions – Pilates Class Bookings 1. General By booking a Pilates class with us, you agree to the terms and conditions outlined below. These conditions help us ensure smooth scheduling, fair access to classes and a high-quality experience for all participants. 2. Minimum Participants Each session requires a minimum of 5 participants. If a class does not reach the minimum participation threshold, we may reschedule or cancel the session. In such cases, you will be notified and your booking will be refunded or transferred to another date of your choice. 3. Cancellation Policy We understand that plans can change. If you need to cancel your booking, please let us know at least 24 hours in advance so someone else can join the class. – Cancellations made more than 24 hours before the scheduled class time are eligible for a full refund or credit. – Cancellations made within 24 hours of the class time cannot be refunded or credited. – No-shows are considered late cancellations. 4. Equipment Please bring your own Pilates mat to class. If you do not own a mat, no worries — let us know in advance and we will provide an emergency mat for you. 5. Health & Safety By participating in our classes, you confirm that you are in suitable physical condition and able to join the session safely. Please inform the instructor of any injuries or limitations before class begins. Your safety is our top priority. By booking a class, you confirm that you are in suitable physical condition to participate safely. The instructor reserves the right to decline participation or ask a participant to stop the session if: – the participant’s condition, injury or limitation poses a safety risk to themselves or others – the instructor cannot reasonably ensure the participant’s safety during the class – the participant is unable to follow instructions required for safe practice If participation is declined before the class starts, we will offer to reschedule or provide a refund. If a participant is asked to stop during the class, refunds are at the instructor’s discretion. This clause is not meant to discriminate but to uphold a safe environment for all attendees. 6. Liability We are not liable for any injuries, losses or damages that may occur during the class, except in cases of proven negligence on our part. 7. Changes to Schedule We reserve the right to modify class times, locations or instructors when necessary. Any changes will be communicated promptly.

Contact Details

• Franciscus Romanusweg 36, 6221 AH Maastricht, Netherlands